What is Astute SOS ?
Instant web assist and click to voice & video for e-commerce websites. Live chat software proactively engages customers as they make decisions on your site. Intelligent escalation features are triggered by factors such as history and cart contents, allowing you to systematically funnel your highest priority consumers to a live agent. Agents can deliver personalized interactions at critical moments by making cart contents, website browsing status and order history available for agent action.