Cention

Cention (FREE)

by Cention Group

0 review
$0.00
Request info

What is Cention ?

With Cention you can: _x000D_ * handle all your channels in one system with pure OMNI-channel support _x000D_ * get a full 360° view of all your customers communication, including complete history _x000D_ * have chat bots working side by side with your agents with seamless transfers and full history _x000D_ * route all errands to the right queue, right agents and right bots automatically _x000D_ * get external and internal help with our Collaboration feature _x000D_ _x000D_ * get full statistic coverage with our Reports module

Write review
Reviews
0 | 0 reviews
No Reviews yet !!
Key Value
Locations Served N/A
Condition N/A
Product Id N/A
Product Id Type N/A
Manufacturer N/A
Manufacturer SKU N/A
Country of origin N/A
Color N/A
Ideal Gender N/A
HSN Code N/A
Seller SKU Code N/A
MOQ N/A
Return Policy No
Return Days 0 Days
Payment Terms Standard - customer can pay before or after delivery
Variants Price
N/A
Key Value
N/A
No Bulk Order

Recommended Service Provider

Sponsored

LOGO
LOGO

Popular Comparison for Cention

No Comparisions yet !!

About Cention

Cention is owned by Cention Group . Head Quartered in Malaysia. Cention Group was founded in the ---- Cention product is With Cention you can: _x000D_ * handle all your channels in one system with pure OMNI-channel support _x000D_ * get a full 360° view of all your customers communication, including complete history _x000D_ * have chat bots working side by side with your agents with seamless transfers and full history _x000D_ * route all errands to the right queue, right agents and right bots automatically _x000D_ * get external and internal help with our Collaboration feature _x000D_ _x000D_ * get full statistic coverage with our Reports module . Some notable features that are mentioned by Cention Group, are Website Visitor Tracking Transfers/Routing Third Party Integration Screen Sharing Proactive Chat Offline Form Canned Responses Task Management Issue Scheduling Dashboard Surveys & Feedback Live Chat Knowledge Base Alerts / Escalation Survey Management Routing Issue Tracking Feedback Management Customer Complaint Tracking Complaint Classification Reporting/Analytics Queue Management Manual Dialer Interactive Voice Response (IVR) Inbound Call Center Escalation Management Call Scripting Call Recording Call Logging Ticket Management Service Level Agreement (SLA) Management Self Service Portal Real-time Chat Multi-Channel Communication Knowledge Base Management Interaction Tracking Email Integration Document Storage Customizable Branding Automated Routing Alerts / Escalation . On ClickFQ, Cention is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of Cention are .