Chime for Lync

Chime for Lync (FREE)

by Instant Technologies

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What is Chime for Lync ?

Chime for Lync is a comprehensive ITSM service desk application that uses Microsoft Lync for click-to-chat functionality. Some of the key features of Chime include: expert answers, customizable routing settings, system and agent-based dashboards, extensive charting and reporting options, and customizable queues to fit any line of business. Instant Chime leverages Microsoft Lync to enable service desk operations and even allows for escalation to voice and video chats for faster case resolution.

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About Chime for Lync

Chime for Lync is owned by Instant Technologies . Head Quartered in . Instant Technologies was founded in the ---- Chime for Lync product is Chime for Lync is a comprehensive ITSM service desk application that uses Microsoft Lync for click-to-chat functionality. Some of the key features of Chime include: expert answers, customizable routing settings, system and agent-based dashboards, extensive charting and reporting options, and customizable queues to fit any line of business. Instant Chime leverages Microsoft Lync to enable service desk operations and even allows for escalation to voice and video chats for faster case resolution. . Some notable features that are mentioned by Instant Technologies, are Ticket Management Self Service Portal Real-time Chat Network Monitoring Multi-Channel Communication Knowledge Base Management IT Asset Management Email Integration Automated Routing Alerts / Escalation . On ClickFQ, Chime for Lync is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of Chime for Lync are .