What is Customer Monitor ?
Customer Monitor is a fully managed customer experience management service with online reporting, trending capabilities and text analytics. Customer Monitor will enable a business to understand _x000D_ their customer perceptions in order to increase your customer retention and boost referrals._x000D_ _x000D_ Customer Monitors fully managed service will enable you to seamlessly leverage customer feedback through a short, strategic survey. It includes the research metric the Net Promoter Score (NPS).