Enghouse Interactive

Enghouse Interactive (FREE)

by Enghouse Interactive

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What is Enghouse Interactive ?

Enghouse Interactive's customer interaction management solutions enhance the daily contact center experience from all angles. Empower agents with an omni-channel, universal queue, providing complete interaction history. Improve service with real-time feedback, agent evaluation, and call recording. Boost customer loyalty with proactive notifications and intuitive self-service options. Provide partners with an environment for remarkable customer service anytime, anywhere, anyhow.


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About Enghouse Interactive

Enghouse Interactive is owned by Enghouse Interactive . Head Quartered in United States. Enghouse Interactive was founded in the ---- Enghouse Interactive product is Enghouse Interactive's customer interaction management solutions enhance the daily contact center experience from all angles. Empower agents with an omni-channel, universal queue, providing complete interaction history. Improve service with real-time feedback, agent evaluation, and call recording. Boost customer loyalty with proactive notifications and intuitive self-service options. Provide partners with an environment for remarkable customer service anytime, anywhere, anyhow. . Some notable features that are mentioned by Enghouse Interactive, are Reporting/Analytics Real-time Chat Queue Management Progressive Dialer Predictive Dialer Outbound Call Center Manual Dialer Interactive Voice Response (IVR) Inbound Call Center Escalation Management Campaign Management Call Scripting Call Recording Call Logging Blended Call Center . On ClickFQ, Enghouse Interactive is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of Enghouse Interactive are .