F1Helpdesk

F1Helpdesk (FREE)

by FirstOne Systems

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What is F1Helpdesk ?

F1Helpdesk provides simplified approach for IT Service Management implementing Information Technology Infrastructure Library (ITIL) best practices. Incorporating key components such as Incident Management, Problem Management and Change Management.A comprehensive enterptise application covering SLA Management & Escalation,Business Rule Engine, Flexible Workflow, SAP integration, Asset Upload,HelpDesk Agent Workspace,In Dispatch/In Queue/In Service Box,Knowledge Management,Customizable Reports

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About F1Helpdesk

F1Helpdesk is owned by FirstOne Systems . Head Quartered in . FirstOne Systems was founded in the ---- F1Helpdesk product is F1Helpdesk provides simplified approach for IT Service Management implementing Information Technology Infrastructure Library (ITIL) best practices. Incorporating key components such as Incident Management, Problem Management and Change Management.A comprehensive enterptise application covering SLA Management & Escalation,Business Rule Engine, Flexible Workflow, SAP integration, Asset Upload,HelpDesk Agent Workspace,In Dispatch/In Queue/In Service Box,Knowledge Management,Customizable Reports . Some notable features that are mentioned by FirstOne Systems, are Ticket Management Service Level Agreement (SLA) Management Self Service Portal Multi-Channel Communication Knowledge Base Management Interaction Tracking IT Asset Management Email Integration Automated Routing Alerts / Escalation . On ClickFQ, F1Helpdesk is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of F1Helpdesk are .