What is FCS Recovery ?
FCS Recovery is multi-language web-based glitch management system for guest and non-guest complaints and incidents, designed to_x000D_ replace the traditional log book for the hospitality industry. It tracks and records the status of complaints, accidents, injuries and emergency_x000D_ incidents at your hotel for in-house guests, non-in-house guests and even hotel employees if chosen to, along with resolution action items that are automatically assigned to the relevant personnel.