Freshservice

Freshservice (FREE)

by Freshworks

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What is Freshservice ?

Freshservice is an online IT Helpdesk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs.

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About Freshservice

Freshservice is owned by Freshworks . Head Quartered in United States. Freshworks was founded in the ---- Freshservice product is Freshservice is an online IT Helpdesk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs. . Some notable features that are mentioned by Freshworks, are SLA Management Remote Control Mobile Access Knowledge Base CMDB Full Text Search Content Management Cataloging/Categorization Recurring Issues Issue Scheduling Issue Auditing Escalation Management Dashboard Assignment Management Root-Cause Diagnosis Incident Reporting Release & Deployment Management Project Management Problem Management Asset Tracking Service Reporting Service Catalog Knowledge Management Incident Management Contract Management Testing / QA Management Status Tracking Resource Management Requirements Management Percent-Complete Tracking Issue Management Bug Tracking Maintenance Scheduling Access Controls/Permissions Supplier Management Requisition Management Maintenance Management Inventory Management Cost Tracking Contract/License Management Compliance Tracking Audit Management Survey Management Routing Issue Tracking Forms Management Feedback Management Customer Complaint Tracking Corrective Actions (CAPA) Complaint Classification Case Management Task Management Release Management Prioritization Compliance Management Change Planning Change Calendar Approval Workflow Relationship Mapping License Management Device Auto Discovery Data Visualization Configuration Management Change Management Disposal Management Depreciation Management Barcoding/RFID Audit Trail Activity Tracking Ticket Management Service Level Agreement (SLA) Management Self Service Portal Real-time Chat Network Monitoring Multi-Channel Communication Knowledge Base Management Interaction Tracking IT Asset Management Email Integration Document Storage Customizable Branding Automated Routing Alerts / Escalation . On ClickFQ, Freshservice is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of Freshservice are .