Gemini

Gemini (FREE)

by CounterSoft

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What is Gemini ?

A leading, .NET based helpdesk ticketing and issue tracking system. Easy to install and maintain, and comes with RESTful API, Apps Framework for easy extension, and Open Source components. Gemini takes care of your help desk operation from ticket creation, through triage and all the way to resolution. Incorporating user-defined Rules and Actions, SLA and integrated with Microsoft Exchange, Office 365, and all other email providers.

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About Gemini

Gemini is owned by CounterSoft . Head Quartered in . CounterSoft was founded in the ---- Gemini product is A leading, .NET based helpdesk ticketing and issue tracking system. Easy to install and maintain, and comes with RESTful API, Apps Framework for easy extension, and Open Source components. Gemini takes care of your help desk operation from ticket creation, through triage and all the way to resolution. Incorporating user-defined Rules and Actions, SLA and integrated with Microsoft Exchange, Office 365, and all other email providers. . Some notable features that are mentioned by CounterSoft, are Time Tracking Reporting/Analytics Recurring Task Management Percent-Complete Tracking Create Subtasks Recurring Issues Project Management Issue Scheduling Issue Auditing Escalation Management Dashboard Assignment Management Workflow Management Ticket Management Task Management Backlog Management Audit Trail Traditional Methodologies Time & Expense Tracking Resource Management Kanban Board Idea Management Customizable Templates Collaboration Tools Client Portal Agile Methodologies . On ClickFQ, Gemini is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of Gemini are .