HEINZELMANN Service.Desk

HEINZELMANN Service.Desk (FREE)

by FCS Fair Computer Systems GmbH

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What is HEINZELMANN Service.Desk ?

No matter whether you are looking for a pure trouble ticketing, an ITSM software or even Full-Service Management, HEINZELMANN adapts individually to the needs and service processes of your company through its modular structure. It is compliant with ITIL and ISIS12 and can be used throughout the company. _x000D_ > Web-based self-service portal > Workflow Management > Customizing can be carried out largely independently > Support of IT and non-IT assets > E-mail interface > High integration capability

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About HEINZELMANN Service.Desk

HEINZELMANN Service.Desk is owned by FCS Fair Computer Systems GmbH . Head Quartered in Germany. FCS Fair Computer Systems GmbH was founded in the ---- HEINZELMANN Service.Desk product is No matter whether you are looking for a pure trouble ticketing, an ITSM software or even Full-Service Management, HEINZELMANN adapts individually to the needs and service processes of your company through its modular structure. It is compliant with ITIL and ISIS12 and can be used throughout the company. _x000D_ > Web-based self-service portal > Workflow Management > Customizing can be carried out largely independently > Support of IT and non-IT assets > E-mail interface > High integration capability . Some notable features that are mentioned by FCS Fair Computer Systems GmbH, are SLA Management Remote Control Procurement Management Mobile Access Knowledge Base CMDB Task Management Recurring Issues Issue Scheduling Issue Auditing Escalation Management Dashboard Assignment Management Release & Deployment Management Project Management Problem Management Contract/License Management Configuration Management Change Management Availability Management Asset Tracking Service Reporting Service Catalog Release Management Knowledge Management Incident Management Contract Management Ticket Management Service Level Agreement (SLA) Management Self Service Portal Real-time Chat Multi-Channel Communication Knowledge Base Management Interaction Tracking IT Asset Management Email Integration Document Storage Customizable Branding Automated Routing Alerts / Escalation . On ClickFQ, HEINZELMANN Service.Desk is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of HEINZELMANN Service.Desk are .