What is Help Lightning ?
Help Lightning's Remote Expertise solution allows experts to visually collaborate, assist with issues, and resolve problems as though they were working side-by-side with a colleague or customer._x000D_ _x000D_ Using Merged Reality, the live video streams of the expert and remote technicians are combined into a collaborative video environment. Participants can telestrate, freeze images, use hand gestures, upload pictures, manuals, and instructions._x000D_ _x000D_ Help Lightning runs on all your existing smart devices.