HelpDesk

HelpDesk (FREE)

by LiveChat

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What is HelpDesk ?

HelpDesk is an online ticketing system that simplifies your teams work. Its full of features that foster collaboration within your team. You can use tagging, add private notes, assign tickets to specific team members and create canned responses. To ensure the highest level of security, the system encrypts your data with 256bit SSL protocol. HelpDesk is designed to save your agents time and enable them to provide the highest level of customer service. Effortlessly.

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Payment Terms Standard - customer can pay before or after delivery
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About HelpDesk

HelpDesk is owned by LiveChat . Head Quartered in United States. LiveChat was founded in the ---- HelpDesk product is HelpDesk is an online ticketing system that simplifies your teams work. Its full of features that foster collaboration within your team. You can use tagging, add private notes, assign tickets to specific team members and create canned responses. To ensure the highest level of security, the system encrypts your data with 256bit SSL protocol. HelpDesk is designed to save your agents time and enable them to provide the highest level of customer service. Effortlessly. . Some notable features that are mentioned by LiveChat, are Task Management Recurring Issues Issue Scheduling Issue Auditing Escalation Management Dashboard Assignment Management Workflow Management Surveys & Feedback Self Service Portal Performance Metrics Knowledge Base Email Management Feedback Collection Complaint Monitoring Analytics Personalization Email Distribution Content Management Batch Communications Survey Management Routing Quality Assurance Management Issue Tracking Forms Management Feedback Management Customer Complaint Tracking Complaint Classification Case Management Ticket Management Multi-Channel Communication Email Integration Customizable Branding Automated Routing Alerts / Escalation . On ClickFQ, HelpDesk is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of HelpDesk are .