IMIchat

IMIchat (FREE)

by IMImobile

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What is IMIchat ?

Cloud based omnichannel customer service software that helps you deliver contextual customer support across SMS, Live Chat, FB Messenger, Twitter & Email. A leap from legacy contact center applications, IMIchat provides a single unified view of conversations across all communication channels with advanced features such as agent-initiated SMS, proactive Live Chat, social monitoring, intelligent routing, chat prioritization, canned responses, CRM and chatbot integration & performance reports

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About IMIchat

IMIchat is owned by IMImobile . Head Quartered in United Kingdom. IMImobile was founded in the ---- IMIchat product is Cloud based omnichannel customer service software that helps you deliver contextual customer support across SMS, Live Chat, FB Messenger, Twitter & Email. A leap from legacy contact center applications, IMIchat provides a single unified view of conversations across all communication channels with advanced features such as agent-initiated SMS, proactive Live Chat, social monitoring, intelligent routing, chat prioritization, canned responses, CRM and chatbot integration & performance reports . Some notable features that are mentioned by IMImobile, are Workflow Management Virtual Assistant Surveys & Feedback Social Media Integration Queue Management Performance Metrics Live Chat Appointment Management Alerts / Escalation . On ClickFQ, IMIchat is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of IMIchat are .