What is Jatana ?
Jatana is an AI Customer Service Platform that integrates with your helpdesk (Zendesk, Service Cloud, Salesforce) to perform Efficiency Automations (Automatic Ticket Categorisation and Automatic Ticket Routing), Assisted Resolutions (Suggestion of the most suitable answers to complicated issues so customer support agents can do their jobs better) and Automatic Resolutions (Resolution of repetitive issues without any human involvement at any stage of the process)._x000D_ _x000D_ ROI -40% ART, +30% efficiency