What is Juris Astra ?
Juris Astra is a complete call centre solution for inbound & outbound contact centre comprising of ACD, IVR, & dialler. It also does optional customer relationship management (CRM), sales force and marketing management, & case management, to handle sales leads, marketing campaigns, complaints, service requests, & customer service issues. Juris Astra is a seamlessly complete solution that provides you the capability to handle telephony, email, web chat, fax, & SMS interactions automatically.