Klaus

Klaus (FREE)

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What is Klaus ?

Improve your CSAT and the quality of answers with Klaus's conversation review tool for internal feedback. We make giving feedback to agents easy and systematic._x000D_ _x000D_ Link your help desk to Klaus, filter for conversations you want to review, rate the conversations and give feedback to your agents on how to improve their responses._x000D_ _x000D_ We bring all the data together so you could get an overview of agents' performance and understanding of their knowledge gaps.

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About Klaus

Klaus is owned by Klaus . Head Quartered in Estonia. Klaus was founded in the ---- Klaus product is Improve your CSAT and the quality of answers with Klaus's conversation review tool for internal feedback. We make giving feedback to agents easy and systematic._x000D_ _x000D_ Link your help desk to Klaus, filter for conversations you want to review, rate the conversations and give feedback to your agents on how to improve their responses._x000D_ _x000D_ We bring all the data together so you could get an overview of agents' performance and understanding of their knowledge gaps. . Some notable features that are mentioned by Klaus, are Surveys & Feedback Self Service Portal Performance Metrics Call Center Management Alerts / Escalation . On ClickFQ, Klaus is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of Klaus are .