What is Lumoa ?
A customer experience management solution that enables you to collect and process customer feedback into actionable insights in an easy and fast manner. _x000D_ _x000D_ The service processes feedback in 60+ languages and provides you with insights instantly after the feedback has been provided. _x000D_ _x000D_ Lumoa's Artificial Intelligence-based solution translates the feedback, categorizes it, assesses the sentiment, and shows you the positive and negative drivers of customer experience instantly.