What is MiAgent ?
Built on the MiUtility platform, MiAgent is a new approach to CRM. MiAgent takes advantage of Web 2.0 technology and strips away all the filler and complexity of classic web based CRM solutions in the market today, and leaves a fully customizable page where Customer Service Agents can select from a list widgets to display on their screen, keeping all the information on one screen rather than having to jump to different screens to answer a call in customer¿s question.