Next4biz

Next4biz (FREE)

by Formalistech

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What is Next4biz ?

Process-based, Omnichannel, end to end Help Desk, Customer Service and Relations Management solution with escalation maps, automated workflows, and performance measurements. It has integration and non-code customisation capabilities. You may design processes and interfaces for each issue type separately. In compliance with ISO 10002 certifications._x000D_ _x000D_ Next4biz is successfully in use by Bosch, Mercedes, ING Bank, Allianz, Daikin, Fiat, Turkish Cargo, Oriflame, Danone and many more.

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About Next4biz

Next4biz is owned by Formalistech . Head Quartered in United States. Formalistech was founded in the ---- Next4biz product is Process-based, Omnichannel, end to end Help Desk, Customer Service and Relations Management solution with escalation maps, automated workflows, and performance measurements. It has integration and non-code customisation capabilities. You may design processes and interfaces for each issue type separately. In compliance with ISO 10002 certifications._x000D_ _x000D_ Next4biz is successfully in use by Bosch, Mercedes, ING Bank, Allianz, Daikin, Fiat, Turkish Cargo, Oriflame, Danone and many more. . Some notable features that are mentioned by Formalistech, are Workflow Management Virtual Assistant Surveys & Feedback Social Media Integration Queue Management Performance Metrics Live Chat Knowledge Base Email Management Call Center Management Appointment Management Alerts / Escalation Ticket Management Service Level Agreement (SLA) Management Self Service Portal Real-time Chat Network Monitoring Multi-Channel Communication Knowledge Base Management Interaction Tracking IT Asset Management Email Integration Document Storage Customizable Branding Automated Routing Alerts / Escalation . On ClickFQ, Next4biz is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of Next4biz are .