OneContact CC

OneContact CC (FREE)

by Collab

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What is OneContact CC ?

OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice, video, email, instant messaging and social networks (Facebook and Twitter). Its architecture - 100% SIP standard - meets the need for a contact center more flexible, scalable and profitable.Fully developed by Collab, this multimedia suite allows the existence of several contact centers connected in a distributed model.

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About OneContact CC

OneContact CC is owned by Collab . Head Quartered in Portugal. Collab was founded in the ---- OneContact CC product is OneContact CC is a multimedia call center solution, IP-based, offering a complete and integrated communications management for voice, video, email, instant messaging and social networks (Facebook and Twitter). Its architecture - 100% SIP standard - meets the need for a contact center more flexible, scalable and profitable.Fully developed by Collab, this multimedia suite allows the existence of several contact centers connected in a distributed model. . Some notable features that are mentioned by Collab, are Real-time Chat Queue Management Progressive Dialer Predictive Dialer Outbound Call Center Manual Dialer Interactive Voice Response (IVR) Inbound Call Center Escalation Management Campaign Management Call Scripting Call Recording Call Logging Blended Call Center . On ClickFQ, OneContact CC is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of OneContact CC are .