What is PlayVox ?
PlayVox is a Quality Assurance software that allows you to monitor your customer service & support interactions across different communication channels such as chat email, phone & social media. We help you deliver Perfect Customer Interactions by engaging and empowering your agents._x000D_ _x000D_ - Easily measure customer service quality._x000D_ - Evaluate more customer interactions in less time._x000D_ - Drive agent engagement by using continuous feedback and coaching._x000D_ - Increase agent performance