ProProfs Help Desk

ProProfs Help Desk (FREE)

by ProProfs

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What is ProProfs Help Desk ?

ProProfs Help Desk is an all-round tool that equips companies to streamline all customer support processes easily. Right from when a customer connects with a support agent to creating a ticket for their problem to assigning the ticket, everything is taken care of with ProProfs Help Desk._x000D_ _x000D_ With a shared inbox feature that makes collaboration among support agents easy and efficient. This tool also comes with a robust reporting feature to monitor agent performance.

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About ProProfs Help Desk

ProProfs Help Desk is owned by ProProfs . Head Quartered in United States. ProProfs was founded in the ---- ProProfs Help Desk product is ProProfs Help Desk is an all-round tool that equips companies to streamline all customer support processes easily. Right from when a customer connects with a support agent to creating a ticket for their problem to assigning the ticket, everything is taken care of with ProProfs Help Desk._x000D_ _x000D_ With a shared inbox feature that makes collaboration among support agents easy and efficient. This tool also comes with a robust reporting feature to monitor agent performance. . Some notable features that are mentioned by ProProfs, are SLA Management Mobile Access Project Management Surveys & Feedback Social Media Integration Live Chat Knowledge Base Email Management Alerts / Escalation Ticket Management Service Level Agreement (SLA) Management Self Service Portal Real-time Chat Multi-Channel Communication Knowledge Base Management Interaction Tracking Email Integration Customizable Branding Automated Routing Alerts / Escalation . On ClickFQ, ProProfs Help Desk is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of ProProfs Help Desk are .