trueAct

TrueAct (FREE)

by Pidas

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What is trueAct ?

Multichannel Response Management solution for customer service organisations which enables service automation through automatic customer identification, artificial intelligent components based on Natural Language Processing to categorize requests based on free-text (Mail, Social Media Posts,Chat, Letter/Fax, etc.)_x000D_ Seamless integration with telephone and contact center solutions, as well as service relevant tasks of your ERP/CRM in order to deliver a single user-friendly agentdesktop.

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About trueAct

TrueAct is owned by Pidas . Head Quartered in . Pidas was founded in the ---- trueAct product is Multichannel Response Management solution for customer service organisations which enables service automation through automatic customer identification, artificial intelligent components based on Natural Language Processing to categorize requests based on free-text (Mail, Social Media Posts,Chat, Letter/Fax, etc.)_x000D_ Seamless integration with telephone and contact center solutions, as well as service relevant tasks of your ERP/CRM in order to deliver a single user-friendly agentdesktop. . Some notable features that are mentioned by Pidas, are Surveys & Feedback Self Service Portal Queue Management Knowledge Base Appointment Management Alerts / Escalation . On ClickFQ, trueAct is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of trueAct are .