Zoho Desk

Zoho Desk (FREE)

by Zoho Desk

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$0.00

What is Zoho Desk ?

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant and brings together all the tools and context your teams need to deliver great customer service. Zoho brings decades of experience in building, deploying, maintaining, and supporting on-premise and cloud software. Our free plan gives you 3 users free to head start your operations


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About Zoho Desk

Zoho Desk is owned by Zoho Desk . Head Quartered in India. Zoho Desk was founded in the ---- Zoho Desk product is Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant and brings together all the tools and context your teams need to deliver great customer service. Zoho brings decades of experience in building, deploying, maintaining, and supporting on-premise and cloud software. Our free plan gives you 3 users free to head start your operations . Some notable features that are mentioned by Zoho Desk, are Search File Sharing Discussion Threads Alerts/Notifications Activity/News Feed Time & Expense Tracking Resource Management Quote Management Project Management Portfolio Management Document Management Collaboration Tools Client Portal CRM Billing & Invoicing Idea Management Transfers/Routing Third Party Integration Screen Sharing Proactive Chat Offline Form Canned Responses Full Text Search Discussion Boards Decision Tree Collaboration Cataloging/Categorization Task Management Recurring Issues Issue Scheduling Assignment Management Customer Lifecycle Management Customer Engagement Account Management Workflow Management Virtual Assistant Surveys & Feedback Social Media Integration Performance Metrics Knowledge Base Email Management Call Center Management Appointment Management Alerts / Escalation Text Analysis Survey/Poll Management Sentiment Analysis Predictive Analytics Multi-Channel Data Collection Knowledge Management Dashboard Customer Segmentation Live Chat Feedback Collection Community Management Communication Management Churn Management Analytics Video Content Template Management Personalization On-Demand Communications Interactive Content Email Distribution Content Management Chat / Messaging Batch Communications Survey Management Social Media Monitoring Routing Quality Assurance Management Issue Tracking Forms Management Feedback Management Customer Complaint Tracking Complaint Classification Case Management Reporting/Analytics Queue Management Outbound Call Center Manual Dialer Interactive Voice Response (IVR) Inbound Call Center Escalation Management Call Scripting Call Recording Call Logging Ticket Management Service Level Agreement (SLA) Management Self Service Portal Real-time Chat Network Monitoring Multi-Channel Communication Knowledge Base Management Email Integration Document Storage Customizable Branding Automated Routing Alerts / Escalation . On ClickFQ, Zoho Desk is rated with ClickFQ Score of 0.0 . To know more about ClickFQ Score click here . Top cometitors of Zoho Desk are .